By: Cydni Thebert, Global Manager, Talent Acquisition | 04/06/2021 | Talent Acquisition is in a unique space when we think about Impact. We achieve Impact both internally and externally. I’m going to spend a little bit of time discussing both: External Impact TA makes the…
Welcome to “Our Stories” – an original video series focused on the heartbeat of Percepta. In this series, you’ll meet some of our people, learn about all our different cultures and a little about what we do. This year, we will highlight a location each…
By: Tammy Godby, Global Manager, Organizational Development | 02/1/2021 | We hear and talk a lot about the Effortless Experience constantly – What it takes to create and sustain this experience for our clients and customers. At Percepta, we take it further. Here, our employees…
By: Nealey Whisler, Global Director of Talent Management & Engagement | 1/29/2020 | This month we’re talking about Effortless Experience, closely related to our Culture of Service value. We’ll discuss ways to decrease effort for customers as well as co-workers. This read is about a…
By: Cydni Thebert, Global Manager, Talent Acquisition | 01/10/2021 | Culture of Service – how does that work with Talent Acquisition? Simply put, if we’re doing things right, Culture of Service is a “no brainer”. Talent Acquisition shouldn’t have to work at developing a culture…
By: Erin Caplin, Global Sr. Manager, Training Delivery | 01/08/2021 | Starting a new job can be daunting. First perceptions are critical. At Percepta we understand that the person welcoming an agent to the company on day-one owns that critical first impression, and we strive…
By Christa Peters, Senior Manager, Instructional Design & Knowledge Management | 01/04/2021 | “…in some jobs, managing emotions is the job. In the US…about 8 out of 10 people work in service jobs. The human touch is hard to automate.” – Adam Grant It’s the…
By: Nealey Whisler, Global Director of Talent Management & Engagement | 12/22/2020 | Percepta is a value and performance-based organization, it’s one of the things that makes me most proud to work here. When I first joined the organization over 4 years ago, I think…
By: Cydni Thebert, Global Manager, Talent Acquisition | 11/20/2020 | You may be asking yourself, what part does Talent Acquisition play in an organization focused on “Automotive Expertise” and, why would I need to be an automotive expert to work for Percepta? The easy answer…
By: Erin Caplin, Global Sr. Manager, Training Delivery | 11/20/2020 | Everyone knows that training sets the stage for success when performing a job. But how does Percepta make people auto experts, and how do we do it in the time of COVID? We have…
