By: Percepta Communications | May 24, 2023 | Reading time: 3 minutes Employees aren’t just cogs in the machine; each individual brings their own unique mental health needs to the table. In this article, we’ll explore how coworkers help create an environment of understanding and…
By: Percepta Communications | May 10, 2023 | Reading time: 4 minutes The contact center industry is one of the most competitive spaces in the world, which makes it essential to provide customers with the best possible experience. In a business where customer service is…
By: Meredith Carr, Digital Marketing Specialist | 4/28/2023 | (5-minute read) Joining a new company can be daunting. You’re in a new environment, surrounded by new faces, and trying to navigate a new set of responsibilities. But what if you could explore different areas of…
By: Kellen Crow, Brand & Communications Manager | 4/26/2023 | Having a customer service team that’s passionate, knowledgeable, and helpful can be the difference between a successful purchase and a lost opportunity. At Percepta, we specialize in creating customer loyalty across the globe by delivering…
By: Kris Stivers, Marketing Manager | 4/19/2023 | When it comes to product recalls, swift customer support is essential in ensuring minimal damage to a brand’s reputation. But with the stress and complexities that come with such a situation, it can be hard to know…
We Belong is a people series featuring Percepta People. We focus on their roles and careers here at Percepta, as well as what they like to do in their free time. Check it out here! #WeBelong #PerceptasGotTalent
