Percepta Wins Three Stevie Awards in 2024

The company took home one Gold and two Silver awards at this year’s ceremony.

Allen Park, Mich., Apr. 15, 2024 /PRNewswire/ — Percepta, the automotive industry’s leading provider of customer experience solutions, celebrated three wins, at the 18th Annual Stevie® Awards for Sales & Customer Service. Placements were revealed during the gala awards banquet on Friday, at the Bellagio Hotel in Las Vegas, Nevada. Hundreds of professionals from across the globe were in attendance.

The company won a Gold Stevie Award in the category of “Incentive, Rewards, or Recognition Provider of the Year.”  Additionally, it received two Silver Stevie Awards for “Contact Center or Customer Service Outsourcing Provider of the Year” and “Customer Service Employer of the Year.”

“Our wins at the Stevie Awards underscore our unwavering commitment to excellence in customer service and employee recognition. We are immensely proud of these achievements, which reflect the dedication and passion of our team at Percepta,” said Percepta President Karen Gurganious.

This is the second consecutive year that Percepta was awarded a Gold Stevie for “Incentive, Rewards, or Recognition Provider of the Year” for its Perci Perks program. Designed with the employee in mind, Perci Perks was created to reward and recognize employees for their hard work and continued employment at Percepta.

Merideth Evans, Senior VP of Global Operations, discusses what this win means for Percepta

The Stevie Awards are one of the world’s top honors for customer service, contact center, business development, and sales professionals. Stevie Awards competitions receive more than 12,000 nominations each year from organizations of every type in more than 70 nations. The Stevie Awards for Sales & Customer Service is one of nine Stevie Awards programs, all of which recognize achievements in the workplace. Finalists and winners are determined by more than 200 professionals worldwide on seven specialized juries. View the full list of finalists here.

“It’s exciting for our employees that they’re working for an employer of choice,” noted Merideth Evans, Senior Vice President of Global Operations. “I think it’s [also] exciting for our clients to know that they’re working with a premier partner and that our organization is highly competitive.”

About Percepta
Percepta LLC, a joint venture between TTEC and the Ford Motor Co., is a niche Business Process Outsourcer specializing in the automotive and mobility markets. Percepta excels in cultivating customer loyalty for our global business clientele. Our expertise lies in providing cutting-edge Customer Experience (CX) solutions across diverse channels and languages. With a global presence and a workforce of over 4,500 professionals, Percepta proudly serves the most renowned automotive brands. For further details on Percepta and its leading CX solutions, please explore

Media contact:
Kris Stivers, Percepta

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