Percepta Named Finalist in Three Categories in the 18th Annual Stevie Awards

This is the second year in a row that Percepta has been recognized by the prestigious awards organization.

ALLEN PARK, Mich., Mar. 6, 2024 — Percepta, the automotive industry’s leading provider of customer experience solutions, celebrates three wins, as finalists in the 18th annual Stevie® Awards for Sales & Customer Service were announced today.

The company is nominated in the categories of “Contact Center or Customer Service Outsourcing Provider of the Year,” “Customer Service Employer of the Year,” and “Incentive, Rewards, or Recognition Provider of the Year.”

“At Percepta, we believe in the power of People Innovation (HR) to transform our organization and drive success. People Innovation isn’t just about policies and procedures, it’s about empowering employees, nurturing our talent, and fostering a culture of growth and excellence,” noted Josue Briseno, Vice President of People Innovation. “We are honored to be recognized as finalists in the Stevie Awards, and we are committed to continuing our journey of innovation and excellence to being a people-first world-class organization.”

Gold, Silver, and Bronze placements will be revealed during an awards banquet on Friday, April 12, at the Bellagio Hotel in Las Vegas, Nevada.

The awards resulted from more than 2,300 submissions from organizations of all sizes, across all industries. Finalists were then determined by the average scores of more than 200 professionals worldwide in seven specialized judging committees.

In 2023, Percepta was awarded a Gold Stevie for Incentive, Rewards, or Recognition Provider of the Year and a Bronze Stevie for Customer Service Employer of the Year.

The Stevie® Awards are the world’s premier business awards.  They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide.  In short order the Stevie has become one of the world’s most coveted prizes. View the full list of finalists here.

About Percepta
Percepta LLC, a joint venture between TTEC and the Ford Motor Co., is a niche Business Process Outsourcer specializing in the automotive and mobility markets. Percepta excels in cultivating customer loyalty for our global business clientele. Our expertise lies in providing cutting-edge Customer Experience (CX) solutions across diverse channels and languages. With a global presence and a workforce of over 4,500 professionals, Percepta proudly serves the most renowned automotive brands. For further details on Percepta and its leading CX solutions, please explore

Media contact:
Kris Stivers – Global Marketing Manager, Talent Management

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