By: Cydni Thebert, Global Manager, Talent Acquisition | 04/06/2021 | Talent Acquisition is in a unique space when we think about Impact. We achieve Impact both internally and externally. I’m going to spend a little bit of time discussing both: External Impact TA makes the…
By: Skott Schoonover, Strategy Analyst | 02/08/2021 | In his book The Effortless Experience, Matthew Dixon mentions two things that are congruent with the strategy at Percepta, “We pick companies because of their products, but we often leave them because of their service failures” and…
By: Tammy Godby, Global Manager, Organizational Development | 02/1/2021 | We hear and talk a lot about the Effortless Experience constantly – What it takes to create and sustain this experience for our clients and customers. At Percepta, we take it further. Here, our employees…
By: Nealey Whisler, Global Director of Talent Management & Engagement | 1/29/2020 | This month we’re talking about Effortless Experience, closely related to our Culture of Service value. We’ll discuss ways to decrease effort for customers as well as co-workers. This read is about a…
By: Nealey Whisler, Global Director of Talent Management & Engagement | 12/22/2020 | Percepta is a value and performance-based organization, it’s one of the things that makes me most proud to work here. When I first joined the organization over 4 years ago, I think…
