Welcome back to “Our Stories” – an original video series focused on the heartbeat of Percepta. In this series, you’ll meet some of our people, learn about all our different cultures and a little about what we do. This year, we will highlight a location…
Welcome back to “Our Stories” – an original video series focused on the heartbeat of Percepta. In this series, you’ll meet some of our people, learn about all our different cultures and a little about what we do. This year, we will highlight a…
Customer Service Week will be here before we know it, and we’re busy planning in the background. Today, we want to share some great information about all things Customer Service Week 2021. This year, we will be virtual, again, but we expect this to be…
By: Kellen Crow, Global Brand and Communications Manager | 07/28/2021 | Brand elevation is essential for any company. As a company grows and develops and becomes more visible in the marketplace, you will enviably see growth in your audience, influence, and business. Brand elevation can’t…
Welcome to “Our Stories” – an original video series focused on the heartbeat of Percepta. In this series, you’ll meet some of our people, learn about all our different cultures and a little about what we do. This year, we will highlight a location each…
Welcome to “Our Stories” – an original video series focused on the heartbeat of Percepta. In this series, you’ll meet some of our people, learn about all our different cultures and a little about what we do. This year, we will highlight a location each…
By: Nealey Whisler, Global Director of Talent Management & Engagement | 1/29/2020 | This month we’re talking about Effortless Experience, closely related to our Culture of Service value. We’ll discuss ways to decrease effort for customers as well as co-workers. This read is about a…
By: Kellen Crow, Global Brand and Communications Manager | 01/15/2021 | Culture of Service. What do those words mean to you? They may not hit you deep. Yet. Let’s take a ride to really dig into what we mean by this powerful value. Culture of…
By Christa Peters, Senior Manager, Instructional Design & Knowledge Management | 01/04/2021 | “…in some jobs, managing emotions is the job. In the US…about 8 out of 10 people work in service jobs. The human touch is hard to automate.” – Adam Grant It’s the…
By: Nealey Whisler, Global Director of Talent Management & Engagement | 12/22/2020 | Percepta is a value and performance-based organization, it’s one of the things that makes me most proud to work here. When I first joined the organization over 4 years ago, I think…
