Customer Service Week will be here before we know it, and we’re busy planning in the background. Today, we want to share some great information about all things Customer Service Week 2021.

This year, we will be virtual, again, but we expect this to be the biggest and best Customer Service Week we’ve seen. This year we are having not 1, but 2 contests. We are also going to be hosting the whole week in a virtual space, Hubilo.

#1) PerceptasGotTalent – Talent Show: That’s right – a talent show! We want to see your talents, and we’re excited to celebrate what makes you, YOU! Things to know about the contest:

  • Practice your talent now, and get recording!
  • We’re requiring a video submission (Starting on September 6) to be entered into the contest – videos are your area to be creative – but please keep to a max of 3 minutes.
  • The first 100 submissions to the contest are entered into a drawing to win MORE prizes.
  • A voting panel of ELT members will help us get to the top 5 videos submitted, then during CSW our peers will vote to get the top 3 videos, and select a winner.
  • Prizes…..Are you ready?
    • 3rd place: 1,000 Perci Points
    • 2nd place: 3,000 Perci Points
    • 1st place: 5,000 Perci Points

We’re so excited for this year and excited to see what makes you, YOU! If you aren’t sure what is a talent or considered a talent — don’t worry – ANYTHING works! (Check out the YouTube video above for examples within).

#2) Percepta Does TikTok: That’s right – more video fun… We’re joining TikTok and we’re looking to have some fun with it! We’re going to have categories of TikTok videos to work on and submit and we’ll share to our company account!

(Tips for TikTok beginners: ) We are going to announce the actual categories soon – so stay tuned for that, but just know, we have some great prizes for this, too!

  • Prizes include
    • 3rd place: 300 Perci Points
    • 2nd place: 500 Perci Points
    • 1st place: 1,000 Perci Points

#3) But wait, there’s more!

  • Red Carpet Awards
  • Random drawing throughout the week
  • Values Series videos dropping daily
  • Daily themed days and zoom backgrounds
  • MORE!

We hope you’re ready – we know we are!