Everything we do starts with our people. We hire with intention, train with purpose, and grow talent with care. Guided by our principles; brilliant at the basics, maximizing experience, leading with data, and engaging differently.
We create a workplace where teams thrive. And when our people thrive, our clients win.
Our values
Lead with humility
Service beyond self
Leave it better
Win together
Deliver remarkable
Great teams make great experiences.
A vision powered by people
We design, build, and run CX services that earn loyalty across the automotive journey. A philosophy that runs on motivated people who keep learning and leveling up. We invest in talent so careers move forward, and so the experience keeps improving for customers.
Why Percepta?
Because careers should matter.
We’re redefining what it means to work in the BPO world. With 25+ years in the industry, we’ve built a culture that values people, celebrates wins, and drives real results for our clients.
See how we hire, grow, and support our people
When you join Percepta, you join a community committed to your success.
- A Passion for People: Every step, from recruiting to training, is built to help people succeed.
- A Culture of Care: Every hire is a relationship, not a transaction.
- Growth Opportunities: Through Percepta College and the clear career pathways, growth isn’t just optional, it’s expected.
Award-winning people, award-winning culture
Our commitment to people has earned industry recognition, from Gold Stevie Awards to diversity honors and national employer rankings. These awards reflect our promise: build an environment where people belong, grow, and shine.
- Multi-year Stevie Award winner for Perci Perks, and as Customer Service Employer of the Year
- Recognized as Workplace Diversity Champions and named to Forbes' 2024 & 2026 list of Best Midsize Employers.
- MarCom Platinum and Gold Awards for employee storytelling and DEIB communications. A recognition backed by Comparably and InHerSight.
Igniting potential. Building real careers.
At Percepta, people are more than employees. They’re partners in delivering standout CX. Through structured onboarding, leadership development, and continuous recognition programs like PerciPerks, we help our teams grow with confidence and purpose.
Ready to join a company that puts people first?
Explore careers at Percepta