Tag: #Effortless

Home Tag: #Effortless

Providing a Strategically Effortless Experience

February 8, 2021Kellen CrowUncategorized#Customers, #Effortless, #Experience, Customer Service

By: Skott Schoonover, Strategy Analyst | 02/08/2021 | In his book The Effortless Experience, Matthew Dixon mentions two things that are congruent with the strategy at Percepta, “We pick companies because of their products, but we often leave them because of their service failures” and…

Effortless Experience, for Percepta, Includes Employees, Client and Customers

February 1, 2021Kellen CrowUncategorized#Customers, #Easy, #Effortless, #Experience, #Jobs, #Talent, #We'reHiring, #WorkforPercepta

By: Tammy Godby, Global Manager, Organizational Development | 02/1/2021 | We hear and talk a lot about the Effortless Experience constantly – What it takes to create and sustain this experience for our clients and customers. At Percepta, we take it further. Here, our employees…

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Tag: #Effortless

Providing a Strategically Effortless Experience

Effortless Experience, for Percepta, Includes Employees, Client and Customers

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