By: Rachel Moore, Global Director of Branding & Communications | September 28, 2023 | Reading time: 10 minutes What does growth look like for companies that want to keep up with customer expectations? Learn from this latest episode of Percepta’s Leadership Live featuring our new…
By: John Brandt, Director of Global Business Development | July 23 , 2023 | Reading time: 4 minutes Summer is a season of travel and exploration, but it also comes with travel issues and problems. From long distance road trips to the occasional breakdown, drivers…
By: John Brandt, Director of Global Business Development | June 28, 2023 | Reading time: 5 minutes The electric vehicle (EV) market surged in the past decade, with over three million EVs on the roads and an estimated doubling of that number by 2025. This…
By: Rachel Moore | May 10, 2023 | Reading time: 4 minutes The contact center industry is one of the most competitive spaces in the world, which makes it essential to provide customers with the best possible experience. In a business where customer service is…
By: Kellen Crow, Brand & Communications Manager | 4/26/2023 | Having a customer service team that’s passionate, knowledgeable, and helpful can be the difference between a successful purchase and a lost opportunity. At Percepta, we specialize in creating customer loyalty across the globe by delivering…
