Dearborn, Mich., – March 3, 2023 – PERCEPTA, a finalist for two Stevie Awards, brought home the BRONZE for Employer of the Year and the GOLD for the Incentive, Rewards, or Program of the Year categories in the 17th annual Stevie® Awards for Sales &…
Cross-Post from TTEC Blog Jan 25, 2023 by Jerry Carpenter Employees today expect more than just a steady paycheck and a set schedule: they’re looking for a level of value in their work experience that goes far beyond the decades of standard ‘9-to-5’ that defined the 20th…
17th annual awards will be presented on March 3 in Las Vegas Dearborn, Mich., – January 25, 2023 – PERCEPTA was named a Finalist today in the Employer of the Year and Incentive, Rewards, or Program of the Year categories in the 17th annual Stevie®…
Meet the people who lead Percepta in our new Leadership Series. We will talk about our functional areas, what it means to be successful, and highlight any available hot jobs within the organization that might interest you. Check it out today!
By: Kellen Crow, Global Brand and Communications Manager | 4/05/2022 | Customer success is an interesting topic and one that I have grown increasingly more aware of since working at Percepta. Most likely, this is because of what we do every day. Here at Percepta,…
By: Skott Schoonover, Strategy Analyst | 03/11/2022| In April 2020 I purchased something online from a company that I‘ve done business with many times. The product was on sale and ended up being on Backorder. They let me know that it would ship in about…
By: Jennie Fowler, Global Director, Project Management Office | 3/2/2022 | When you manage a project… who is the ‘customer’? Is it the internal ‘customer’? Is it the final end-user that will consume the overall outcome of the project? Are the stakeholders that you interact…
By: Tammy Godby, Global Manager, Organizational Development | 2/25/2021 | When we talk about Customer Success, we often think about those individuals and companies outside of our own organization. Within Organizational Development, our customers are internal. So, the question then becomes…are the outcomes for customer…
By: Jaime Ann Sanborn, MLIS, Instructional Designer | 2/11/2022 | The term “customer” has meant very different things to me throughout my career. For a long time, “patron” was the word I used, and for an even longer time it was “student.” Now, at Percepta,…
By: Kris Stivers, Marketing Manager – Talent Acquisition | 1/20/2021 | We’ve recently been made aware of several job scams with individuals posing as representatives of Percepta, so we thought we’d share some useful tips from the Federal Trade Commission (FTC) on avoiding job scams….
