We are delighted to announce the successful launch of the ‘Pre-Sales Enquiry team’ in partnership with our global automotive client in China. This expansion marks a 41% increase to our staff in China. Read on to learn more about our growth and services undertaken in the region.

Percepta continues to inspire hope, help save lives, and raise resources to end breast cancer forever.

Bangkok office to focus on serving four new markets—Thailand, Indonesia, Vietnam, and the Philippines.

New office generating high customer satisfaction ratings for clients

Percepta attracts attention as it presents contact center and loyalty services in first appearance at major industry conference.

CEO Ron Chmara thanks employees for their contributions to Percepta’s success.

Assessments provide attendees with feedback about their customer service programs.

Percepta, the global customer experience and loyalty business, today announced the opening of its newest in-market office, continuing rapid growth in the Asia Pacific region.

This announcement gives Percepta an in-market presence in 13 countries, serving customers in six other markets, speaking over 17 languages.

Percepta has announced it will present its customer contact center and loyalty services in booth 319 at the ICMI’s (International Customer Management Institute) 2012 Annual Call Center Exhibition (ACCE) May 7-10, at the Exhibition Hall in Seattle. Click the title to read more...

Physical activity and employee wellness are very important priorities here at Percepta, and we encourage all of our employees to participate in a healthy lifestyle.

The members of the Dearborn-based Percepta team discovered they could feed hungry people not just by donating canned goods, but also by taking some time from their weekend to roll up their sleeves and help.