Ever wanted to write one of those letters, the really important complaint ones?

The “For the attention of the Director of …” type letter?

I have a different question, ever wanted to respond to one of those complaints?

If customer service is your passion and you believe you have the skills and ability to turn around the toughest of complaints, then we have a role which will interest you.

Percepta’s Executive Office Advisors manage cases and customer contact at a senior level, consistently providing excellent customer service and turning angry customers into brand advocates with efficient and effective responses. We’re looking for excellent verbal and written communicators who have a passion for customer service and willingness to go the extra mile.

The successful candidates will be dealing with high level complaints on a daily basis, providing appropriate responses, and managing the cases to resolution. You won’t be alone facing the customers; you’ll be part of an energetic and supportive team who share your passion.

So if the next thing you want to write is an application click here to apply.