Customer service is the cornerstone of our business and our Customer Service Advisors are the keystone in the bridge between customer and client. They are the organisation’s public face, delivering the level of service that will surprise and delight the customer and turn a disgruntled caller into a brand champion.

We are looking for enthusiastic and motivated customer service professionals to join our Daventry Customer Relationship Centre (CRC). It’s an interesting and varied role where you will always be learning something new and building relationships with both customers and clients.

This isn’t a simple call centre job, you’ll have much more to do than tell the customers that the computer says no. We’re looking for people who can handle queries, managing cases as the single point of customer contact and build a relationship with the customer while resolving their issues. We can develop you in these skills and beyond, many of our staff began their careers with us in the CRC and have progressed from there.

We offer a great package of compensation and wide variety of benefits, along with development opportunities and the chance to work at a company that values its employees.

If you think this could be the role for you, click here to lay the foundations of a great career with Percepta.