We are currently looking for a Correspondence Team Leader to be part of our Daventry Customer Relations Centre (CRC) for whom accuracy is a way of life, who can keep grounded in their grammar and has a way with words.

The position is an interesting and challenging one, with a variety of responsibilities.  You will be responsible for leading the correspondence team, monitoring operational work levels and ensuring KPI’s are met.  You will also be involved in your team’s development and working on projects within the Customer Relationship Centre.

We are looking for someone with Team Leader experience, preferably with a background in correspondence handling with excellent communication skills. Education to A Level in English (or equivalent) is desirable.

We offer an excellent remuneration package including a competitive salary and bonus, and access to a wide variety of benefits including healthcare, pension and travel insurance.

So why not open the book and begin the first chapter of your career with Percepta by applying here.