Position Summary

We are looking for an experienced and dynamic individual to support our Marketing Team as Marketing Assistant.

What You’ll Do

You will be responsible for supporting the region’s business development & marketing strategy by providing day to day support and administration as well as arranging the production of materials and marketing copy.  Your duties will include the following (this list is not exhaustive):

• Produce marketing materials (brochures, leaflets, presentations) for use in marketing and sales activity and coordinate distribution of such materials (with creative from others).
• Produce quarterly client e-newsletters, and manage eCampaigns in line with the annual plan.
• Maintain accounts and subscription to online services, measuring return on our investment.
• Develop and implement techniques that drive traffic to Percepta sources and encourage prospects to make contact with Percepta, always ensuring that all online and offline presence reflect consistent Percepta messages.
• Become the business lead for the Percepta CRM application, ensure appropriate use and providing the necessary training for users
• Design and produce (with Technology) the necessary regular and ad-hoc reports that allow the Management Team to assess the sales pipeline, understand resources and identify further opportunities to grow.
• Create and manage (following necessary approvals) successful working relationships with all external marketing suppliers, ensuring all suppliers have a clear understanding of the Percepta brand and represent the Company appropriately through their activity.
• Support the Executive Assistant in proof reading tender and bid documents, organizing the printing, approval and submission of new business bids where appropriate, and developing and maintaining accurate standard records for bid submission.
• Manage the Regional Corporate Office switchboard and the enquiries email box.

What you’ll need

• 5 GCSE’s or equivalent, or a Certificate in Marketing from college or university
• Experience of marketing in a B2B or outsourcing environment (digital/online would be advantageous).
• Excellent business writing skills, along with the ability to produce creative marketing and brand materials, for both internal and external audiences.
• Ability to understand data and to create and present reports to various audiences.
• Excellent time management skills
• Excellent communication skills
• An understanding of B2B social media, along with SEO, PPC and eCampaign design are desirable.

If this sounds like the job for you, head on over to our careers website and fill in the application form  by 4.00pm on Wednesday, 12^th October 2011.

At Percepta, in the Customer relationship centres, our focus has been traditionally responsive. In our area of business we usually wait for the customer to call us and then we take action from there. We help them to the best of our ability and then, hopefully, they go away happy and satisfied. However we are trialling a scheme where we follow up with something extra, a special addition to the services we offer and it’s something everyone wants.

A bargain!

We are looking for two enthusiastic and motivated individuals to make outbound sales calls while maintaining an excellent standard of customer service. The role will involve calling existing customers and offering them products that would interest them as a special customer rate.

We’re not looking for fast talking pushy salespeople; we want people whose first focus is customer service but who can also identify buying signals and close the deal. We’re looking for friendly outgoing people who are self motivated and driven to achieve targets.

These are part time roles for 20 hours per week (4 hours per day between 3pm and 8pm Monday to Friday). It is initially a 3 month fixed term contract or secondment with the opportunity to become permanent. If you have experience in a soft selling environment, excellent communication skills and like to push yourself to achieve your goals, then click the link here to apply.

We all know the stereotypes around salespeople, such as being silver tongued, having the gift of the gab and being able to talk the hind legs off a horse. While eloquence is never a bad thing, it’s not the only thing and we’re looking for in an Automotive Sales Manager who wants to build a lasting relationship rather than make a quick buck.

We’re looking for someone with experience and enthusiasm to be a key member of our sales team, proactively working to achieve specific revenue, profit and customer satisfaction targets. Our ideal candidate will have an automotive technical background or qualification, as a key part of the role will be the consulting service provided to UK dealers.

The successful candidate will be essential in providing comprehensive sales and support services to key account holders, whist also identifying opportunities to develop sales and exploit potential areas of growth.

If you feel you are the person we are looking for, convince us by clicking the link here to apply online.

Holes in some things are good; without them sieves would be bowls, teabags would be pointless and the view from behind the goal would be terrible (or for Coventry City fans, much improved).

However in other things they must be avoided at all costs, and we’re not just talking manholes and potholes here, computer programs need to have as few holes as possible. So we need someone with an eye for spotting holes as well as unravelling snags and testing programs until they are solid.

The Business Test Analyst role is responsible for providing support to the Business Development team by gathering requirements, preparing test plans and completing user acceptance testing to ensure a smooth launch of system enhancements into the production environment.

We’re looking for someone who can fulfil all these criteria and help their colleagues as a first line of support with new systems they have helped test and implement.

Our idea candidate will be experienced in the testing field or have equivalent qualifications, excellent IT skills and great communication skills. They will be self motivated and enthusiastic with an excellent eye for accuracy and detail.

So if you think you are the one who can top our tests and be the person to help us ensure our programmes are free of holes, click the link here to apply online.

At Percepta we support our clients in a number of different ways, not all of them as front line customer service; we also provide a number of back office support functions to help ensure everything runs smoothly, just like our clients vehicles.

Campaign Management are one of those departments that provide essential support to our clients by ensuring variable marketing payments are made accurately and swiftly to dealer networks. When they meet their service level agreements there’s no parties, no fireworks, no outlandish celebrations, there is business as usual.

Which is precisely what our client wants.

We are looking for a motivated and energetic Account Supervisor to join our Campaign Management team to manage and lead the delivery of the smooth and professional service the client expects.

Ideally you’ll have great IT skills with an analytical background and superb communication skills. A fluency in a European language would also be an advantage.

We’re offering a great package of salary and additional benefits, so if you want to see more details and apply online, please click here.

Percepta have a list of their current global vacancies on our careers site…head on over there now to see what we have in your area.

Ever wanted to write one of those letters, the really important complaint ones?

The “For the attention of the Director of …” type letter?

I have a different question, ever wanted to respond to one of those complaints?

If customer service is your passion and you believe you have the skills and ability to turn around the toughest of complaints, then we have a role which will interest you.

Percepta’s Executive Office Advisors manage cases and customer contact at a senior level, consistently providing excellent customer service and turning angry customers into brand advocates with efficient and effective responses. We’re looking for excellent verbal and written communicators who have a passion for customer service and willingness to go the extra mile.

The successful candidates will be dealing with high level complaints on a daily basis, providing appropriate responses, and managing the cases to resolution. You won’t be alone facing the customers; you’ll be part of an energetic and supportive team who share your passion.

So if the next thing you want to write is an application click here to apply.

Are you a Warranty professional who knows your stuff? Could you help aid our approvals process and cut our cost per repair?

Then we may have the role for you!

We are looking for a Warranty Technical Specialist to join our Warley Warranty Team initially on a fixed term contract until the end of 2011.

The successful candidate will spearhead our attempts to reduce cost per repair and total warranty spend, allocating resources in the most efficient way possible. They will work closely with other members of warranty staff achieving the best approach on a case by case basis and be responsible for leading cost reduction initiatives and presenting their results to senior staff.

So if you’ve got your head screwed on and fancy building a career with Percepta click Here to apply online.

Parlez-vous français? Parla italiano? Sprechen Sie Deutsch? ¿Habla usted español?

If the answer to any of these is yes, (or Oui, Si, Ja or Si respectively) and you are looking for an accountancy role, then we may have the position for you.

Percepta are well established in Europe, with several sites across many European countries and we are looking for a bilingual or multi lingual Financial Accountant to help support our growing business. This role will manage the financial operations and reporting for our European sites in France, Italy, Belgium, Germany and Spain.

It’s an interesting and varied role with occasional travel to the sites themselves. The successful candidate will be the financial lynchpin of our European operations and a key member of our Glasgow finance team.

If this sounds like the job for you, then you can see our requirements and apply online here

Au Revoir for now, and we look forward to reading your application!