Percepta is a full-service, customer loyalty company. We work with our clients to help them establish and maintain strong, enduring relationships with their current and prospective customers. We do this through a variety of custom programmes designed to provide our clients’ customers with a better and more satisfying consumer experience.
The Glasgow team participated in ‘Shop Wars’ to help raise money for our local charity, The Prince & Princess of Wales Hospice. We took over three of the hospice shops for the day in a friendly competition to see who can raise the most amount of money for charity. Read on to discover who won and find out more about our fundraising efforts for the Hospice.
Percepta Germany's Managing Director, Christian Gondek, has been appointed to the position of Lecturer at the FOM Hochschule für Oekonomie & Management - University of Applied Sciences. Read on to learn more about Christian's association with the University and his role as a key member of Percepta's team.
Alan Bates, who leads service design and marketing for Percepta in Europe, Africa & Asia Pacific, will be speaking at the next 'How to...' event hosted by the Glasgow Chamber of Commerce. Alan will present a workshop to businesses across the city, encouraging discussion and debate on customer loyalty and its driving factors. The event will take place on the 26th of October 2012. Read on for more details.
Having successfully launched and managed insourced customer experience services for a global brand, Percepta were set the task of taking services, and performance, to an international audience as their new 'global partner of choice'. Read how Percepta transferred good practice to the newest emerging market, China.