Percepta is a full-service, customer loyalty company. We work with our clients to help them establish and maintain strong, enduring relationships with their current and prospective customers. We do this through a variety of custom programmes designed to provide their customers with a better and more satisfying consumer experience.
- From surveying to advanced analytics, integrate your customerLearn more about Customer Insight
- Read more of our opinion on customer experience and have your say on what really matters.Read our regional posts
- We’ve heard about outsourcing, but what does it mean to insource? Could this be a better option?Find out
News
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Percepta Selected as Finalist for AHRI Diversity Awards
May 3, 2013Percepta Australia is pleased to announce that it has been selected as a finalist for the AHRI Diversity Awards. The AHRI Diversity Awards program highlights the achievements of Australian organisations that celebrate diversity in the workplace.Read on to find out more.
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Percepta Australia Plans Ahead for the Bangkok International Motor Show
April 25, 2013In April 2013 Percepta Australia’s HR team will visit its office in BangNa, Thailand to recruit a customer service team in preparation for the lead generation for the 34th annual Bangkok International Motor Show.
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Percepta and the Melbourne Business Practicum
January 22, 2013
In July 2012 Percepta hosted its first Melbourne Business Practicum with the University of Melbourne. It is pleased to announce its second practicum, along with its objective. Read on to know more.
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Feature
Improving Customer Loyalty through Welcome-to-the-Brand and Anniversary Calls
October 15, 2011Percepta helps a leading automotive manufacturer improve its customer loyalty and retention by implementing an innovative outbound call campaign.
Read the details