Percepta is a full-service, customer loyalty company. We work with our clients to help them establish and maintain strong, enduring relationships with their current and prospective customers. We do this through a variety of custom programmes designed to provide their customers with a better and more satisfying consumer experience.
- From surveying to advanced, analytics, integrate your customers voice to create customer loyaltyLearn more about Customer Insight
- Read more of our opinion on customer experience and have your say on what really mattersRead our regional posts
- Allow us to present ourselvesA snapshot of percepta
- We’ve heard about outsourcing, but what does it mean to insource? Could this be a better option?Find out
News:
-
Offshoring to South Africa
October 1, 2011Africa as a choice for off-shoring with Percepta leading in the forefront.
-
Expanding into Emerging Markets
October 2, 2011Percepta further expands into Asia Pacific through a successful partnership with Jaguar Land Rover.
-
Celebrating Cultural Diversity
September 18, 2011Percepta celebrates cultural diversity, embracing the many different cultures that make Percepta a great place to work.
Conversations
Feature:
Improving Customer Loyalty through Welcome-to-the-Brand and Anniversary Calls
October 15, 2011Percepta helps a leading automotive manufacturer improve its customer loyalty and retention by implementing an innovative outbound call campaign.
Read the details