CEO Ron Chmara thanks employees for their contributions to Percepta’s success.

Assessments provide attendees with feedback about their customer service programs.

Percepta, the global customer experience and loyalty business, today announced the opening of its newest in-market office, continuing rapid growth in the Asia Pacific region.

This announcement gives Percepta an in-market presence in 13 countries, serving customers in six other markets, speaking over 17 languages.

Percepta has announced it will present its customer  contact center and loyalty services in booth 319 at the ICMI’s (International Customer Management Institute) 2012 Annual Call Center Exhibition (ACCE) May 7-10, at the Exhibition Hall in Seattle. Click the title to read more...

Today we are pleased to announce that Percepta has created a partnership with Qualtrics, the industry leading provider of online survey software, for our soon-to-launch Survey & Customer Insight service.

After 12 years of working in Scotland’s largest city, Percepta has joined the Glasgow Chamber of Commerce.

Over the past few months, we have spent some time establishing our new look and website.  During this revamp, we know that all has been quiet from the Percepta team – until now!

Percepta makes the move into the worlds’ second largest economy.

After several months of work from our multi-discipline team, on 12th October we launched our office in Shanghai, China, taking Percepta into one of the most exciting growth economies in the world and strengthening our relationship in a long-term client partnership.

Physical activity and employee wellness are very important priorities here at Percepta, and we encourage all of our employees to participate in a healthy lifestyle.

Douglas G. Van Leuven has been named vice president, sales and marketing, for Percepta North America.

Percepta further expands into Asia Pacific through a successful partnership with Jaguar Land Rover.

Africa as a choice for off-shoring with Percepta leading in the forefront.

The Dearborn-based Percepta team discovered they could feed hungry people not by just donating canned goods, but by taking some time from their weekend to roll up their sleeves and help.

Percepta celebrates cultural diversity, embracing the many different cultures that make Percepta a great place to work. 

In partnership with the Centre for Scottish Public Policy's (CSPP) "Adopt an Intern" scheme, two new marketing graduates have been given the opportunity to work with Percepta’s UK and European teams, focussing on creative design, digital, market intelligence, research, and analytics.

Percepta is delighted to announce the further expansion of our successful South African business operations with the launch of a new Retailer Champion programme.

The team are back this year and aiming higher with an all new alliance (or Mo-alition) with Percepta sites across the UK.

Our team in South Africa has once again contributed and made a difference in their community.

Percepta announces 40 new customer service advisor and team leader jobs in Daventry.